Cedar AI - Some users are experiencing login issues – Incident details

Some users are experiencing login issues

ResolvedPartial outage23 minutes

Affected

Web

Operational from 11:25 PM to 11:40 PM, Partial outage from 11:40 PM to 11:48 PM

Mobile

Operational from 11:25 PM to 11:40 PM, Partial outage from 11:40 PM to 11:48 PM, Operational from 11:48 PM to 6:20 AM

  • ResolvedUTC

    The issue has been resolved.

  • MonitoringUTC

    We have pushed a fix, and we are confirming with impacting users if the issue has been fixed.

  • IdentifiedUTC

    We’ve identified the change we made to the production user pool that impacted some users’ login process.

  • InvestigatingUTC

    We’ve received reports that some users are experiencing login issues.